Contact Us

Please call us if you have an urgent request for KEYS assistance. However, note that KEYS is not an emergency service. 

Business hours: 9am to 5pm (Monday to Friday)

Business hours: 9am to 5pm (Monday to Friday)

Compliments, Complaints & Feedback

If you wish to provide feedback, provide a compliment or raise a complaint, please follow the steps below.

Call 02 8811 7145, provide some details and ask to speak with a KEYS Team Leader or the Navigator Manager

If you wish to raise your feedback formally, please provide this in writing to:

The Director

Kids Early Years Network (KEYS)

Justice Precinct Offices

L9, 160 Marsden Street

 

Parramatta, NSW, 2150

If your feedback or complaint is unable to be resolved through The KEYS Network, it will be escalated to the relevant agency.