As we continue to develop the processes for this new way of working, we will be seeking feedback through your service provider about your experiences. We will continue to learn from you and service providers to improve KEYS.
Through our rigorous and collaborative approach, we implement solutions that utilise evidence-based interventions which are effective and efficient. Our approach is suitable for the different families, cultures and communities, and the operating context of our service providers in Western Sydney.
We continue to evolve this new way of working. The KEYS Network design principles are:
The needs of the child and family are at the heart of everything we do.
Understand and tailor support to child and family needs.
Where possible, the focus is on giving families control over their immediate and long-term care and support.
The service system works together to support families holistically.
Every interaction feels as effortless as possible - for clients, for service providers, for agencies.