Aboriginal and Torres Strait Islander families in Western Sydney have told us that it is becoming more difficult to find and access culturally safe services for their family. This problem has largely been due to Government agencies and NGOs working independently which means that families need to search extensively for the right service. This also means that Aboriginal and Torres Strait Islander families are often required to share their story multiple times with a number of different services.  

The KEYS Network responds to this by providing a more connected and culturally responsive approach. The KEYS Network will walk alongside Aboriginal and Torres Strait Islander families, strengthening their ability to access the services they need, when they need them, and reduces the need to navigate the system alone. 

The KEYS Network has developed a simple system where services or families can refer. Our specialist team will then help create a family plan that will connect with locally based services that best meet a family’s needs.