For a number of years, Aboriginal families in Western Sydney have been telling us that it is becoming more difficult to locate and access culturally safe services for their family. This problem has largely been due to Government agencies and NGOs working independently which means that families need to search extensively for the right service. This also means that Aboriginal families are often required to share their story multiple times with a number of different services.
The KEYS Network has developed a simple system where services or families can refer. Our specialist team will then help create a family plan that will connect with locally based services that best meet a family’s needs.
The KEYS Network recognises to best meet the needs of Aboriginal families, services need to be delivered in a culturally sensitive and appropriate manner. KEYS engages with Aboriginal services and employs Aboriginal Navigators to support families to achieve their goals.
The KEYS Network remains committed to developing strong and meaningful relationships with local Aboriginal community organisations to provide a more culturally informed service system.
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