The KEYS Network offers a new way to support families. Operating as a virtual hub, KEYS supports services and families to come together to provide a better experience. KEYS recognises that the system is difficult to navigate which has resulted in families falling through the gaps and not being able to access services that they need. At the heart of this model is the belief that families are better supported to thrive through improved collaboration and coordination of service delivery. KEYS will work with services to allow families to get the right support at the right time.
The KEYS Network is comprised of a team of navigators employed by Western Sydney Local Health District (WSLHD), the Sydney Children’s Hospitals Network (SCHN), Department of Education (DoE), Department of Communities and Justice (DCJ), and HOMES NSW, including an identified aboriginal navigator position and a disability navigator position. The KEYS Network is also supported by WentWest, the Western Sydney Primary Health Network.